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Dealing with difficult people : fast, effective strategies for handling problem people

Lilley, Roy C.2022
Books, Manuscripts
Packed with tips and warnings of potential hazards, this text is suitable for managers or anyone who has to deal with difficult colleagues or the public. It well help you to enjoy difficult people, unlock them, influence them and improve their performance.
Author:
Edition:
Fifth edition.
Imprint:
London : KoganPage, 2022.
Collation:
viii, 168 pages : illustrations (black and white) ; 22 cm.
Notes:
Previous edition: 2019.Includes bibliographical references.
Audience:
Specialized.
ISBN:
9781398606159 (pbk)
Dewey class:
658.3145
LC class:
HF5548.8
Language:
English
BRN:
3107903
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