ITIL for dummies
Farenden, Peter2012
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An easy-to-understand introduction to using best practice techniques within IT service management, 'ITIL for Dummies' provides an easy-to-understand introduction to using best practice guidance within IT service management.
Main title:
ITIL for dummies / by Peter Farenden.
Author:
Edition:
ITIL 2011 ed.
Imprint:
Chichester : Wiley, c2012.
Collation:
xvi, 370 p. : ill. ; 24 cm.
Notes:
Includes index.
ISBN:
9781119950134 (pbk)
Dewey class:
658.4038
Language:
English
Subject:
BRN:
2083677
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