Retail work
2011
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Renowned experts assess the role of retail work in modern industrial economies. Chapters are arranged thematically to capture four aspects of retail work: the nature of work and the shop floor; work across the supply chain and the wider productive system; the skills used in retailing; and workers as a collectivity.
Main title:
Retail work / edited by Irena Grugulis and Odul Bozkurt.
Author:
Imprint:
Basingstoke : Palgrave Macmillan, 2011.
Collation:
xvii, 312 p. : ill. ; 24 cm.
Series title:
Notes:
Includes bibliographical references and index.
Contents:
Why retail work demands a closer look PART I: WORK AND SKILLS Following the retail chain: sandwiches, supermarkets and the potential for workplace learning In the blink of an eyeAmerican high end small retail businesses and the public workforce system Labour supply and skills demand in fashion retailing Technological change, work reorganization and retail workers' skills in production-oriented supermarket departments PART II: RETAIL AS A JOB VERSUS RETAILING AS A CAREER 'It's all right for Saturdays but not forever' The employment of part-time student staff within the retail sector The 'lost boys' Avoiding the trap: temporary identity as a means of coping with low-wage, part time jobs PART III: THE PRESSURES OF RETAIL WORK Employers' 'exit options' and low wage retail work: the case of supermarkets in the Netherlands and Germany 'No place to hide'? the realities of leadership in UK supermarkets In search of teamworking in a major supermarket PART IV: NEGOTIATING 'GOOD WORK' IN RETAIL Humour in Retail Work: Jokes Salespeople Tell about Their Clients Incentive for co-worker commitment Union strategies in representing 'new workers': The case of Australian and UK retail unions Endnote: thoughts and reflections Chris Tilly and Francoise CarreWhy retail work demands a closer look PART I: WORK AND SKILLS Following the retail chain: sandwiches, supermarkets and the potential for workplace learning In the blink of an eye - American high end small retail businesses and the public workforce system Labour supply and skills demand in fashion retailing Technological change, work reorganization and retail workers' skills in production-oriented supermarket departments PART II: RETAIL AS A JOB VERSUS RETAILING AS A CAREER 'It's all right for Saturdays but not forever' The employment of part-time student staff within the retail sector The 'lost boys' Avoiding the trap: temporary identity as a means of coping with low-wage, part time jobs PART III: THE PRESSURES OF RETAIL WORK Employers' 'exit options' and low wage retail work: the case of supermarkets in the Netherlands and Germany 'No place to hide'? the realities of leadership in UK supermarkets In search of teamworking in a major supermarket PART IV: NEGOTIATING 'GOOD WORK' IN RETAIL Humour in Retail Work: Jokes Salespeople Tell about Their Clients Incentive for co-worker commitment Union strategies in representing 'new workers': The case of Australian and UK retail unions Endnote: thoughts and reflections Chris Tilly and Francoise Carre
ISBN:
9780230283572 (pbk)0230283578 (pbk)9780230283572 (pbk)
Dewey class:
331.12513331.12513811
Language:
English
BRN:
2066300
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