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The basics of process mapping

Damelio, Robert2011
Books, Manuscripts
Since the benchmark first edition of this volume, many more organizations have become familiar with, and are using systematic improvement approaches such as Six Sigma. Thoroughly revised & updated to keep pace with new developments, this text explains how process maps are often the foundation of such approaches.
Main title:
Edition:
2nd ed.
Imprint:
Boca Raton, Fla. ; London : CRC, c2011.
Collation:
ix, 173 p. : ill. ; 23 cm.
Notes:
Previous ed.: New York: Quality Resources, 1996."A Productivity Press book."Includes index.
ISBN:
9781563273766 (pbk)1563273764 (pbk)
Dewey class:
658.54
Language:
English
BRN:
2064503
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