The basics of process mapping
Damelio, Robert2011
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Since the benchmark first edition of this volume, many more organizations have become familiar with, and are using systematic improvement approaches such as Six Sigma. Thoroughly revised & updated to keep pace with new developments, this text explains how process maps are often the foundation of such approaches.
Main title:
The basics of process mapping / Robert Damelio.
Author:
Edition:
2nd ed.
Imprint:
Boca Raton, Fla. ; London : CRC, c2011.
Collation:
ix, 173 p. : ill. ; 23 cm.
Notes:
Previous ed.: New York: Quality Resources, 1996."A Productivity Press book."Includes index.
ISBN:
9781563273766 (pbk)1563273764 (pbk)
Dewey class:
658.54
Language:
English
BRN:
2064503
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