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The psychopath factory : how capitalism organises empathy

Adams, Tristam2016
Books, Manuscripts
'The Psychopath Factory' examines how the requirements, stimuli, affects and environments of work condition our empathy. In some cases, work calls for no empathy - characters who don't blink or flinch in the face of danger nor crack under pressure. In other cases, capitalism requires empathy in spades - charming, friendly, sensitive and listening managers, customer service agents and careers.
Author:
Imprint:
London : Repeater, 2016.
Collation:
300 pages ; 20 cm
ISBN:
9781910924402 (pbk)
Dewey class:
158.7
LC class:
BF481
Language:
English
BRN:
1813289
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