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The essential guide to workplace mediation & conflict resolution : rebuilding working relationships

Doherty, Nora2008
Books, Manuscripts
This work examines the nature of mediation, its uses and the skills needed to employ it by presenting a range of case studies. The book is intended to be relevant not only with one-to-one conflict, but also at team and board level.
Imprint:
London : Kogan Page, 2008.
Collation:
x, 196 p. ; 24 cm.
Notes:
Includes bibliographical references (p. 186-192) and index.
ISBN:
9780749450199 (pbk)0749450193 (pbk)
Dewey class:
658.3'145
Language:
English
BRN:
1325862
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